Pengaruh Proactive Personality terhadap Public Service Motivation pada Aparatur Sipil Negara di Disdukcapil Kota Padang The Influence of Proactive Personality on Public Service Motivation in State Civil Apparatus in Disdukcapil City of Padang
Article Sidebar
Page Numbers:
302-315
Digital Object Identifier:
10.58578/yasin.v5i1.4858
Viewed: 272 times
Downloaded: 215 times
LYAS Publisher cordially invites qualified professionals to serve as Editors or Reviewers. Your expertise will make an important contribution to maintaining and strengthening the academic quality of our publications. Interested applicants are kindly requested to complete the application form at the following link: Editors & Reviewers
Please feel free to contact us if you need any further information about the submission process or if you have any additional questions.
Authors:Miftahur Raihan Ersya1*, Mardianto Mardianto2
Copyright :Authors retain copyright and grant the journal right of first publication.
Main Article Content
Abstract
Public services in Indonesia are still unsatisfactory. Based on the annual report of Ombudsman RI in 2023, it was reported that the number of public complaints received by Ombudsman RI was 7,392 cases. This public report is higher than previous years. Public services in Indonesia are carried out by the state civil apparatus. Individual factors in the state civil apparatus have an important role in predicting the performance of government organizations. One of these individual factors is public service motivation. This research focuses on assessing the influence of proactive personality on public service motivation in state civil apparatus in Disdukcapil Padang City. This type of research is quantitative with a survey. The sample was 41 state civil apparatus. Sampling applied saturated sampling technique. Data were collected using a public service motivation scale developed based on the aspects described by Perry and a proactive personality scale compiled by Seibert based on Bateman and Crant's theory. Data were processed using simple linear regression test. The results showed that proactive personality has a significant effect on public service motivation with an influence coefficient of 22.1% and the remaining 77.9% is influenced by other variables not examined in this research. Research on public service motivation and proactive personality is important to be the basis for developing better management strategies, including recruitment, training and employee development in public organizations.
Citation Metrics:
Downloads
Citation Metrics & Similar Scopus Articles
-
Suarni S. (2027)SPATIAL MODELLING OF DENGUE OUTBREAK RISK BY INTEGRATING LARVAL DENSITY AND SOCIO-ENVIRONMENTAL FACTORS IN AN URBAN AREAIndian Journal of Entomology, 89(2), 314-317
-
Sahani S.K. (2027)HARNESSING BLACK SOLDIER FLY LARVAE (HERMETIA ILLUCENS) FOR SUSTAINABLE WASTE MANAGEMENTIndian Journal of Entomology, 89(2), 296-307
-
Bani S. (2027)Design and simulation of a renewable energy-based microgrid for Accra Technical UniversityUnconventional Resources, 17
Article Details
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
References
Amelia, A., Manurung, K. A., & Purnomo, D. B. (2022). Peranan Manajemen Sumberdaya Manusia Dalam Organisasi. Mimbar Kampus: Jurnal Pendidikan Dan Agama Islam, 21(2), 128–138. https://doi.org/10.47467/mk.v21i2.935
Anwar, A. F., Sangkala, & Hamsinah. (2018). Motivasi Pelayanan Publik pada Badan pertanahan Nasional Di Kota Makassar. Jurnal Sinar Manajemen, 5(1). https://doi.org/doi.org/10.56338/jsm.v5i1.170
Bakker, A. B. (2015). A Job Demands–Resources Approach to Public Service Motivation. Public Administration Review, 75(5), 723–732. https://doi.org/10.1111/puar.12388
Dwi Putra Nelga, E., & Rinaldi. (2023). Pengaruh Public Service Motivation Terhadap Kepuasan Kerja Perawat RSUD dr. Rasidin Padang. Edusociata Jurnal Pendidikan Sosiologi, 6. https://doi.org/https://doi.org/10.33627/es.v6i1.1408
Ferdousipour, L. (2016). The relationship among public service motivation, Civic-organizational behavior (obc), and service quality. Iranian Journal of Management Studies, 9(1), 2008–7055. https://doi.org/https://doi.org/10.22059/ijms.2016.55009
Hakim, A. A. A. A., & Hamid, N. (2021). Pengaruh Public Service Motivation Dan Kepuasan Kerja Terhadap Kinerja Pegawai. Muhammadiyah Riau Accounting and Business Journal, 2(2), 170–181. http://ejurnal.umri.ac.id/index.php/MRABJ
Hikmah, N., & Hayati, N. R. (2024). The Influence of Person-Job Fit and Public Service Motivation on Organizational Commitment Among Employees of Religious Affairs Ministry Office Purwakarta Regency. Daengku: Journal of Humanities and Social Sciences Innovation, 4(5), 885–893. https://doi.org/10.35877/454RI.daengku2831
Homberg, F., McCarthy, D., & Tabvuma, V. (2015). A Meta-Analysis of the Relationship between Public Service Motivation and Job Satisfaction. Public Administration Review, 75(5), 711–722. https://doi.org/10.1111/PUAR.12423
Homberg, F., Vogel, R., & Weiherl, J. (2019). Public service motivation and continuous organizational change: Taking charge behaviour at police services. Public Administration, 97(1), 28–47. https://doi.org/10.1111/padm.12354
Lailla, N., Tarmizi, M. I., Hananto, D., & Gunawan, A. (2024). Determinan Work Engagement dan Proactive Personality Terhadap Innovation Work Behaviour pada Karyawan Generasi Milenial di Jakarta. Ekonomis: Journal of Economics and Business, 8(1), 527. https://doi.org/10.33087/ekonomis.v8i1.1554
Li, S. L., He, W., Yam, K. C., & Long, L. R. (2015). When and why empowering leadership increases followers’ taking charge: A multilevel examination in China. Asia Pacific Journal of Management, 32(3), 645–670. https://doi.org/10.1007/s10490-015-9424-1
Liu, B., & Perry, J. L. (2016). The Psychological Mechanisms of Public Service Motivation: A Two-Wave Examination. Review of Public Personnel Administration, 36(1), 4–30. https://doi.org/10.1177/0734371X14549672
Liu, B., Perry, J. L., Tan, X., & Zhou, X. (2018). A Cross-Level Holistic Model Of Public Service Motivation. International Public Management Journal, 21(5), 703–728. https://doi.org/10.1080/10967494.2017.1370046
Masiroh, I. (2019). Pengaruh kepribadian proaktif, lokus kendali karir, dan perilaku orang tua terkait karir terhadap self-efficacy pengambilan keputusan karir pada mahasiswa Universitas Islam Negeri Syarif Hidayatullah Jakarta.
Ombudsman RI. (2023). Laporan Tahunan Ombudsman RI Tahunan 2023 Perkuat Kerja Sama Perluas Pengawasan Pelayanan Publik.
Perry, J. L., & Vandenabeele, W. (2015). Public Service Motivation Research: Achievements, Challenges, and Future Directions. Public Administration Review, 75(5), 692–699. https://doi.org/10.1111/puar.12430
Pratama, A. A. N., & Wardani, A. (2018). Pengaruh Kemampuan Kerja dan Semangat Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja (Studi Kasus Bank Syariah Mandiri Kantor Cabang Kendal). Muqtasid: Jurnal Ekonomi Dan Perbankan Syariah, 8(2), 119. https://doi.org/10.18326/muqtasid.v8i2.119-129
Rizkiani, B. E., & Sawitri, D. ratna. (2015). Kepribadian Proaktif Dan Keterikatan Kerja Pada Karyawan Pt Pln (Persero) Distribusi Jawa Tengah Dan Daerah Istimewa Yogyakarta. 4(4), 38–43. https://doi.org/https://doi.org/10.14710/empati.2015.13549
Rodell, J. B. (2013). Finding meaning through volunteering: Why do employees volunteer and what does it mean for their jobs? Academy of Management Journal, 56(5), 1274–1294. https://doi.org/10.5465/amj.2012.0611
Samsuni, S. (2017). Manajemen sumber daya manusia. Al-Falah: Jurnal Ilmiah Keislaman Dan Kemasyarakatan, 17(1), 113–124. https://doi.org/10.47732/alfalahjikk.v17i1.19
Setiawan, M. I. (2024). Extrovert Merupakan Pengaruh Sikap Terhadap Hubungan Interpersonal. Sindoro Cendikia Pendidikan, 5(1), 1. https://doi.org/10.9644/sindoro.v4i5.3317
Sihalolo, E. E., Johannes, & Edward. (2022). Peran Mediasi Komitmen Organisasi Dalam Hubungan Kecerdasan Emosional Dan Public Service Motivation Pada Pegawai Rumah Sakit Umum Kabupaten Muara Bungo. Jurnal Manajemen Terapan Dan Keuangan (Mankeu), 11(03). https://doi.org/https://doi.org/10.22437/jmk.v11i03.17973
Sun, J., Li, W. D., Li, Y., Liden, R. C., Li, S., & Zhang, X. (2021). Unintended consequences of being proactive? Linking proactive personality to coworker envy, helping, and undermining, and the moderating role of prosocial motivation. Journal of Applied Psychology, 106(2), 250–267. https://doi.org/10.1037/apl0000494
Syahroni, M. I. (2022). Prosedur Penelitian Kuantitatif. Jurnal Al-Musthafa STIT Al-Aziziyah Lombok Barat, 2(3), 43–56.
Undang-Undang Republik Indonesia Nomor 25 Tahun 2009 Tentang Pelayanan Publik (2009).
Zubair, S. S., Khan, M. A., & Mukaram, A. T. (2021). Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PLoS ONE, 16(12 December). https://doi.org/10.1371/journal.pone.0260559