Perancangan Sistem Informasi Pelaporan Online bagi Penyintas Kekerasan Berbasis Gender (Studi Kasus: Komunitas Beranda Perempuan) Design of an Online Reporting Information System for Survivors of Gender-Based Violence (Case Study: Komunitas Beranda Perempuan)

Abstract

Digital systems for reporting violence have evolved, but integrating anonymous reporting and volunteer selection according to survivors’ needs still requires attention. This study aims to design an online reporting information system for survivors of gender-based violence at Komunitas Beranda Perempuan using the prototyping method. The study employed a descriptive qualitative approach, with data collected through observation, interviews, documentation, and a literature review. The system was developed through three iterations of design and user evaluation involving community administrators, volunteers, and survivors. Evaluation included functional testing using black-box testing and feasibility assessment by users. The development resulted in a website integrating anonymous reporting, volunteer selection, complaint management, and report summaries. Testing across 31 scenarios showed that most functions operated as expected, while five scenarios still required refinement. An assessment by five respondents yielded a feasibility rating of 78.4%, categorized as feasible. These findings indicate that the system was considered feasible in the limited evaluation, with several functions still requiring improvement. This study makes a practical contribution to developing digital reporting services oriented toward survivors’ needs and comfort by providing options for anonymous reporting and volunteer selection. Further development should focus on strengthening data security, refining system functions, and evaluating service effectiveness through more extensive testing.