The Relationship between Digital Literacy and the Effectiveness of ChatGPT Utilization in Academic Information Retrieval

Crossmark

Article Sidebar

Page Numbers: 1510-1526
Download PDF
Published: May 27, 2026
Digital Object Identifier: 10.58578/mikailalsys.v4i2.10298
Save this to:
Save to Mendeley Download RIS

Article Metrics:
Viewed: 160 times
Downloaded: 64 times
Article can trace at:

Author Fee:
Free Publication Fees for Foreign Researchers (USD 0.00)
Check for article on SINTA:

LYAS Publisher cordially invites qualified professionals to serve as Editors or Reviewers. Your expertise will make an important contribution to maintaining and strengthening the academic quality of our publications. Interested applicants are kindly requested to complete the application form at the following link: Editors & Reviewers

Connected Papers:
Connected Papers


Please feel free to contact us if you need any further information about the submission process or if you have any additional questions.


Authors:
Shafira Callista Nabilah1*, Marlini Marlini2
Copyright :

Authors retain copyright and grant the journal right of first publication.

Explore Our Journals
Find the journal that best fits your research. If this journal does not match your manuscript’s scope, explore our portfolio below to select a more suitable publication venue.

Main Article Content

Shafira Callista Nabilah
Padang State University, Indonesia
Marlini Marlini
Padang State University, Indonesia

Abstract

The increasing integration of ChatGPT into higher education has underscored its potential to support academic information retrieval; however, its effective use depends on students’ digital literacy, particularly their ability to critically understand, evaluate, and apply information. This study aimed to examine students’ digital literacy levels, the effectiveness of ChatGPT use in academic information retrieval, and the relationship between these variables among 2022 cohort Library and Information Science students at Universitas Negeri Padang. A quantitative correlational design was employed, involving 100 students selected through total sampling. Data were collected using a Likert-scale questionnaire and analyzed using validity, reliability, normality, descriptive, and Pearson Product Moment correlation tests with IBM SPSS Statistics. The findings showed that students’ digital literacy was categorized as high, with a grand mean score of 3.14, while the effectiveness of ChatGPT use was also categorized as high, with a grand mean score of 3.04. The correlation analysis revealed a strong and significant relationship between digital literacy and the effectiveness of ChatGPT use, as indicated by a correlation coefficient of 0.660 and a significance value of 0.000 (< 0.05). These findings indicate that higher levels of digital literacy are associated with more effective ChatGPT utilization in academic information retrieval. This study contributes to the growing literature on artificial intelligence use in higher education and highlights the importance of strengthening students’ digital literacy and information evaluation skills to promote ethical, critical, and responsible ChatGPT-assisted academic practices.

Keywords:
Share Article:

Citation Metrics:

Scopus

Downloads

Download data is not yet available.

Citation Metrics & Similar Scopus Articles

Data source Crossref
0
citations
Citation counts are source-specific and may differ because database coverage, reference matching, and update schedules are different. Counts are not added together. Crossref values represent citation links registered and matched by Crossref.
Check Secondary Documents in Scopus
Open this article in Scopus, then check the Secondary documents tab. Use Manual Citation Fallback only for counts you have verified manually.
Open in Scopus
Similar Scopus Articles
Scopus
  1. Naemi Z. (2027)
    The Relationship between Second Language Learning Strategies, Learning Engagement, and Writing Skill in the Arabic Writing Curriculum
    Language Related Research, 17(4), 331-360
  2. Thu T.T.T. (2027)
    Management accounting effectiveness in tourism enterprises: The roles of technology readiness, information technology infrastructure, and data quality in an ai-driven business environment
    Multidisciplinary Science Journal, 9(1)
  3. Chenovick C. (2027)
    Grace, the Spirits of the Blood, and Mystical Marriage in Aemilia Lanyer-s Salve Deus Rex Judaeorum
    Explorations in Renaissance Culture, 52(1), 54-78

Article Details

How to Cite
Nabilah, S. C., & Marlini, M. (2026). The Relationship between Digital Literacy and the Effectiveness of ChatGPT Utilization in Academic Information Retrieval. Journal of Multidisciplinary Science: MIKAILALSYS, 4(2), 1510-1526. https://doi.org/10.58578/mikailalsys.v4i2.10298

Creative Commons License
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.

References

Alshamy, A., Al-Harthi, A. S. A., & Abdullah, S. (2025). Perceptions of generative AI tools in higher education: Insights from students and academics at Sultan Qaboos University. Education Sciences, 15(4), Article 501. https://doi.org/10.3390/educsci15040501

Aswidani, A. (2025). Analisis Pemanfaatan, Persepsi, dan Dampak ChatGPT bagi Mahasiswa. Jurnal Literasi Indonesia, 2(11). https://jli.staiku.ac.id/index.php/st/article/view/82

Bahy, I. Z., & Majid, N. W. A. (2025). Evaluasi Efektivitas ChatGPT dalam Mendukung Kreativitas dan Literasi Digital Siswa di Purwakarta. Jurnal Educatio FKIP UNMA, 11(2). https://doi.org/10.31949/educatio.v11i2.12727

Börekci, C., & Çelik, Ö. (2024). Exploring the role of digital literacy in university students’ engagement with AI through the technology acceptance model. Sakarya University Journal of Education, 14(Special Issue–AI in Education), 228–249. https://doi.org/10.19126/suje.1468866

Dempere, J., Modugu, K., Hesham, A., & Ramasamy, L. K. (2023). The impact of ChatGPT on higher education. Frontiers in Education, 8, Article 1206936. https://doi.org/10.3389/feduc.2023.1206936

Elfayetti, Jaya, C. A., Sihombing, G. C., Hutasoit, N. I., Sihotang, D. E., & Sitio, S. V. (2025). Analisis Dampak Penggunaan ChatGPT terhadap Minat Literasi Mahasiswa di Fakultas Ilmu Sosial Jurusan Pendidikan Geografi. Jurnal Media Akademik (JMA), 3(12). https://doi.org/10.62281/sp4jdz79

Fadliyah, A. H., & Zatadini, G. I. (2024). Pengaruh Pemanfaatan ChatGPT terhadap Literasi Digital Pengguna: Studi Kasus di Kalangan Mahasiswa UIN Sayyid Ali Rahmatullah Tulungagung. Educationist: Journal of Educational and Cultural Studies, 3(2), 175–181. https://jurnal.litnuspublisher.com/index.php/jecs/article/view/232

Fernández-Otoya, F., Cabero-Almenara, J., Pérez-Postigo, G., Bravo, J., Alcázar-Holguin, M. A., & Vilca-Rodríguez, M. (2024). Digital and information literacy in basic-education teachers: A systematic literature review. Education Sciences, 14(2), Article 127. https://doi.org/10.3390/educsci14020127

Goar, V., Yadav, N. S., & Yadav, P. S. (2023). Conversational AI for natural language processing: An review of ChatGPT. International Journal on Recent and Innovation Trends in Computing and Communication, 11(3s), 109–117. https://doi.org/10.17762/ijritcc.v11i3s.6161

Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly, 19(2), 213–236. https://doi.org/10.2307/249689

Hariati, P. (2021). Implementation of digital literacy toward pandemic situation. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 4(2), 2920–2926. https://doi.org/10.33258/birci.v4i2.2001

Hwang, H. S., Zhu, L. C., & Cui, Q. (2023). Development and validation of a digital literacy scale in the artificial intelligence era for college students. KSII Transactions on Internet and Information Systems, 17(8), 2241–2258. https://doi.org/10.3837/tiis.2023.08.016

Judijanto, L., Setiawan, Z., Wiliyanti, V., Gunawan, P. W., Suryawan, I. G. T., Mardiana, S., Ridwan, A., Kusumastuti, S. Y., Putra, B. P. P., & Joni, I. D. M. A. B. (2024). Literasi Digital di Era Society 5.0: Panduan Cerdas Menghadapi Transformasi Digital. PT Sonpedia Publishing Indonesia.

Julien, H., Gerstle, D., Detlor, B., La Rose, T., & Serenko, A. (2021). Digital literacy training for Canadians, Part 1: “It’s … just core public works.” The Library Quarterly, 91(4), 437–456. https://doi.org/10.1086/715918

Justino, M. V., Tengeh, R. K., & Twum-Darko, M. (2022). Task-technology fit perspective of the use of m-commerce by retail businesses. Entrepreneurship and Sustainability Issues, 9(4), 320–335. https://doi.org/10.9770/jesi.2022.9.4(17)

Machali, I. (2021). Metode Penelitian Kuantitatif: Panduan Praktis Merencanakan, Melaksanakan, dan Analisis dalam Penelitian Kuantitatif. Fakultas Ilmu Tarbiyah dan Keguruan Universitas Islam Negeri Sunan Kalijaga Yogyakarta. https://digilib.uin-suka.ac.id/id/eprint/50344

Nguyen, L. A. T., & Habók, A. (2024). Tools for assessing teacher digital literacy: A review. Journal of Computers in Education, 11(1), 305–346. https://doi.org/10.1007/s40692-022-00257-5

Nikou, S., De Reuver, M., & Mahboob Kanafi, M. (2022). Workplace literacy skills—How information and digital literacy affect adoption of digital technology. Journal of Documentation, 78(7), 371–391. https://doi.org/10.1108/JD-12-2021-0241

Nuris, N. D., Anam, K., & Narasati, R. (2024). Konstruksi Sosial Teknologi ChatGPT dalam Pendidikan. Sosiologi: Jurnal Ilmiah Kajian Ilmu Sosial dan Budaya, 26(2), 115–132. https://doi.org/10.23960/sosiologi.v26i2.1399

Pallivathukal, R. G., Soe, H. H. K., Donald, P. M., Samson, R. S., & Ismail, A. R. H. (2024). ChatGPT for academic purposes: Survey among undergraduate healthcare students in Malaysia. Cureus, 16(1), e53032. https://doi.org/10.7759/cureus.53032

Rice, S., Crouse, S. R., Winter, S. R., & Rice, C. (2024). The advantages and limitations of using ChatGPT to enhance technological research. Technology in Society, 76, Article 102426. https://doi.org/10.1016/j.techsoc.2023.102426

Sabna, E. (2021). Information Retrieval pada Data Judul Skripsi Berbasis Text Menggunakan Vector Space Model. Jurnal Ilmu Komputer, 10(2), 132–135. https://doi.org/10.33060/JIK/2021/Vol10.Iss2.230

Sala, E. E., & Subriadi, A. P. (2022). Hot-fit model to measure the effectiveness and efficiency of information system in public sector. The Winners, 23(2), 131–141. https://doi.org/10.21512/tw.v23i2.7423

Subhani, W., Latiff, A. S. A., & Wahab, S. A. (2023). Effort expectancy, task technology fit, and ERP adoption behavior; moderating effect of trust in technology: Evidence from SMEs of Pakistan. Pakistan Journal of Commerce and Social Sciences, 17(3), 424–445. https://jes.ac.pk/index.php/jes/article/view/67

Syafrial, H. (2023). Literasi Digital. Nas Media Pustaka.

Tiernan, P., Costello, E., Donlon, E., Parysz, M., & Scriney, M. (2023). Information and media literacy in the age of AI: Options for the future. Education Sciences, 13(9), Article 906. https://doi.org/10.3390/educsci13090906

Uppal, K., & Hajian, S. (2025). Students’ perceptions of ChatGPT in higher education: A study of academic enhancement, procrastination, and ethical concerns. European Journal of Educational Research, 14(1), 199–211. https://doi.org/10.12973/eu-jer.14.1.199

Yamin, M., & Fakhrunnisaa, N. (2022). Persepsi Literasi Digital Mahasiswa Calon Guru IAIN Palopo. SAP (Susunan Artikel Pendidikan), 7(1), 1–9. https://doi.org/10.30998/sap.v7i1.13294

Zesmita, Z., & Suryadi, A. (2025). Penerapan AI (ChatGPT) untuk Meningkatkan Kemampuan Berpikir Kritis Siswa. Media Riset Bisnis Manajemen Akuntansi, 1(3), 92–100. https://doi.org/10.71312/mrbima.v1i3.541