Pengaruh Influencer Marketing dan E-WOM terhadap Keputusan Pembelian dengan Purchase Interest sebagai Variabel Intervening pada Parfum Brand Posh di Shopee Effect of Influencer Marketing and E-WOM on Purchase Decisions with Purchase Interest as an Intervening Variable in Posh Brand Perfume on Shopee
Main Article Content
Abstract
Competition in the local perfume industry in e-commerce requires the implementation of effective digital marketing strategies, particularly through influencer marketing and electronic word of mouth (E-WOM), to enhance consumer purchase decisions. This study aims to analyze the effect of influencer marketing and E-WOM on purchase decisions, with purchase intention as an intervening variable, for the Posh perfume brand on Shopee. This study employed a quantitative approach with an explanatory research method. Data were collected through questionnaires administered to 150 respondents in Semarang City selected using purposive sampling, and were then analyzed using Partial Least Squares (PLS). The results showed that influencer marketing and E-WOM had a positive and significant effect on both purchase intention and purchase decisions. In addition, purchase intention was also proven to have a positive effect on purchase decisions and to mediate the relationship of influencer marketing and E-WOM with purchase decisions. These findings contribute to strengthening the study of digital marketing and consumer behavior in the context of e-commerce, while also showing that influencer-based marketing strategies and E-WOM are effective in increasing purchase intention, which in turn affects purchase decisions. The implications of this study underscore the importance of optimizing collaboration with credible influencers and managing consumer reviews positively to strengthen trust and encourage purchases.
Downloads
Citation Metrics & Similar Scopus Articles
-
Bakri M. (2027)Examining perceptual spillover effects in social media influencer marketing effectiveness: A PLS-SEM and fsQCA approachJournal of Retailing and Consumer Services, 95
-
Hao Y. (2027)Motivations in Chinese costume travel photography: An evolutionary psychology perspectiveJournal of Destination Marketing and Management, 43
-
Li Z. (2027)Time for challenge, money for relaxation: The resource-activity fit in tourismJournal of Destination Marketing and Management, 43
Article Details

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
References
Akmalia, A., & Dewanti, R. L. (2024). Pengaruh Dimensi Emotional Interaction Terhadap Purchase Intention Dengan Perceived Usefulness Sebagai Variabel Intervening Pada Produk Skincare Lokal Di Social Commerce TikTok. Jurnal EMT KITA, 8(4), 1423–1430.
Alfian, R., Nugroho, W. F., & Yuliana, L. (2024). Analysis of brand awareness, brand loyalty and brand reputation on purchase decisions. Jurnal Bisnis Dan Manajemen, 11(1), 63–74. https://doi.org/10.26905/jbm.v11i1.12636
Balqis, N. A., & Yasri. (2025). Influencer credibility and homophily effects on Generation Z purchase intention of MSME products: The mediating role of Instagram engagement. Marketing Management Studies, 5(1), 44–57. https://doi.org/10.24036/mms.v5i1.595
Christiarini, R., Natalya, & Purwianti, L. (2025). Social media marketing and brand loyalty in the Indonesian fashion market: Mediating role of consumer brand engagement and brand awareness. Journal of Enterprise and Development (JED), 7(3), 595–610. https://doi.org/10.20414/jed.v7i3.14386
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions: An extended approach to information adoption. Computers in Human Behavior, 61, 47–55. https://doi.org/10.1016/j.chb.2016.03.003
Ghozali, I. (2006). Aplikasi Analisis Multivariate Dengan Program SPSS. Badan Penerbit Universitas Diponegoro.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hidayat, W. G. P. A. (2023). The influence of halal label and product quality on the purchasing decision process of Wardah cosmetics by using brand image as an intervening variable. International Journal of Islamic Thought and Humanities, 2(1), 139–155. https://doi.org/10.54298/ijith.v2i1.87
Kotler, P., Keller, K. L., Brady, M., Goodman, M., & Hansen, T. (2019). Marketing management. Pearson.
Kusuma, A. F., & Wijaya, T. (2022). Pengaruh Electronic Word of Mouth Terhadap Minat Beli Konsumen: Peran Mediasi Citra Merek. Jurnal Fokus Manajemen Bisnis, 12(1), 30–42. https://doi.org/10.12928/fokus.v12i1.5717
Levin, K. A. (2006). Study design III: Cross-sectional studies. Evidence-Based Dentistry, 7(1), 24–25. https://doi.org/10.1038/sj.ebd.6400375
Mahendra, F. Z., & Nugroho, D. A. (2021). Pengaruh Content Marketing Terhadap Purchase Intention Pada Fan Apparel Dengan Customer Engagement Sebagai Variable Mediasi (Studi Pada Akun Instagram @Authenticsid). Jurnal Ilmiah Mahasiswa FEB, 9(2), 1–20. https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/7209
Manullang, C. J. E., Supriharyanti, E., & Memarista, G. (2024). Penyebab Repurchase Intention Behavior Pada Kopi Neira Di Surabaya: Citra Diri Atau Kualitas? Jurnal Ilmiah Mahasiswa Manajemen: JUMMA, 13(1), 57–70. https://doi.org/10.33508/jumma.v13i1.5704
Noviandini, N. P. T., & Yasa, N. N. K. (2021). Peran Brand Trust Memediasi Pengaruh Electronic Word of Mouth Terhadap Keputusan Pembelian. E-Jurnal Manajemen, 10(11), 1201–1220. https://doi.org/10.24843/EJMUNUD.2021.v10.i11.p08
Nurmalasari, A., & Wijaya, N. H. S. (2022). Consumer satisfaction, consumer-brand identification, and repurchase intention. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 12(1), 1–10. https://doi.org/10.30588/jmp.v12i1.931
Nurwansyah, A., Hartoyo, & Suharjo, B. (2025). Customer Experience, E-Service Quality, and Loyality in Online Food Delivery: The Case of Mie Gacoan. Indonesian Journal of Business and Entrepreneurship, 11(3), 581. https://doi.org/10.17358/ijbe.11.3.581
Rodhiah, & Veronica. (2021). Pengaruh Privacy, Social Influence Terhadap Online Purchase Intention: Trust Sebagai Variabel Mediasi. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 5(2), 235–246. https://doi.org/10.24912/jmieb.v5i2.9657
Rosa, M. S., Monang, S., & Batubara, A. K. (2022). Persepsi Penonton Remaja Perempuan Terhadap Sinetron Ikatan Cinta Di Desa Medan Krio Kecamatan Sunggal Kabupaten Deli Serdang. MUKADIMAH: Jurnal Pendidikan, Sejarah, dan Ilmu-Ilmu Sosial, 6(2), 263–269. https://doi.org/10.30743/mkd.v6i2.5739
Sugiyono. (2018). Metode Penelitian Kuantitatif. Alfabeta.
Sugiyono. (2020). Metode Penelitian Kuantitatif, Kualitatif Dan R&D. Alfabeta.
Thanki, H., Shah, S., Oza, A., Vizureanu, P., & Burduhos-Nergis, D. D. (2022). Sustainable consumption: Will they buy it again? Factors influencing the intention to repurchase organic food grain. Foods, 11(19), Article 3046. https://doi.org/10.3390/foods11193046
De Veirman, M., Cauberghe, V., & Hudders, L. (2017). Marketing through Instagram influencers: The impact of number of followers and product divergence on brand attitude. International Journal of Advertising, 36(5), 798–828. https://doi.org/10.1080/02650487.2017.1348035
Widnyani, N. M., Aristayudha, A. N. B., Rettobjaan, V. F. C., Richadinata, K. R. P., & Astitiani, N. L. P. S. (2024). The influence of product quality and price on repurchase interest through consumer satisfaction at coffee shops in Denpasar City. Journal of Economics and Public Health, 3(4), 141–148. https://doi.org/10.37287/jeph.v3i6.4959






















