Quality Management in Islamic Schools (Madrasah): A Literature Review on Integrating Total Quality Management, PDCA, and Islamic Values into an IM-QM Model
Main Article Content
Abstract
Improving the quality of madrasah education requires the integration of modern management approaches with Islamic ethical values. This study aims to develop the Islamic Management Quality Model (IM-QM) by synthesizing Total Quality Management (TQM), the Plan–Do–Check–Act (PDCA) cycle, and core Islamic values, namely amanah, ihsan, itqan, and syura. Using a descriptive qualitative literature-review method, this study examined sources published between 2015 and 2025 from Scopus, SINTA, and Google Scholar, which were analyzed through content synthesis and triangulation. The findings indicate that TQM provides a strategic culture of continuous improvement and stakeholder orientation, PDCA offers an iterative operational mechanism for translating strategy into measurable practice, and Islamic values provide an ethical-philosophical foundation that legitimizes and humanizes quality improvement efforts. The integrated IM-QM model consists of three interdependent pillars: a philosophical pillar that embeds Islamic ethics into institutional purpose and decision-making, a managerial pillar that applies TQM principles for system-wide quality governance, and an operational pillar that uses PDCA cycles for planning, implementation, evaluation, and corrective action. The literature also identifies several implementation challenges, including partial adoption of TQM, limited translation of values into measurable indicators, resource and capacity constraints, and leadership gaps. These challenges underscore the need for participatory, value-driven leadership and measurable value-based quality indicators. This study concludes that IM-QM offers a holistic framework for strengthening academic and non-academic outcomes, stakeholder trust, institutional resilience, and religious identity in madrasah education. The study contributes to Islamic education management by proposing an integrated quality model and recommends further empirical validation through case studies, pilot implementation, and mixed-methods evaluation across diverse madrasah contexts.

Citation Metrics:
Downloads
Article Details

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
References
Abila, Y., Afrah, M., Sulaiman, M. W. D., & Mu’allimin. (2025). Implementasi Manajemen Mutu Terpadu dalam Pendidikan Islam: Sebuah Systematic Literatur Review tentang Resiliensi Lembaga dan Kepuasan Stakeholder. Jurnal Manajemen dan Pendidikan Agama Islam, 3(6), 226–234. https://doi.org/10.61132/jmpai.v3i6.1574
Adlini, M. N., Dinda, A. H., Yulinda, S., Chotimah, O., & Merliyana, S. J. (2022). Metode Penelitian Kualitatif Studi Pustaka. Edumaspul: Jurnal Pendidikan, 6(1), 974–980. https://doi.org/10.33487/edumaspul.v6i1.3394
Ajidin, A. (2022). Analisis Manajemen Mutu Terpadu dalam Sistem Pendidikan Islam. Khazanah: Journal of Islamic Studies, 1(2), 75–82. https://www.pusdikra-publishing.com/index.php/jelr/article/view/668
Alfiyah, N. (2025). Total Quality Management (TQM) dalam Perencanaan Mutu Pendidikan Islam: Langkah Strategis Menghadapi Tantangan Global Perspektif Edward Sallis. Jurnal Kependidikan Islam, 15(2), 135–148. https://jurnalftk.uinsa.ac.id/index.php/JKPI/article/view/4745
Apiyani, A. (2025). Pengembangan Model Manajemen Mutu Pendidikan Madrasah: Studi Teoritis dalam Perspektif Pendidikan Islam. Jurnal Manajemen dan Pendidikan Agama Islam, 3(3), 238–249. https://doi.org/10.61132/jmpai.v3i3.1121
Aprilianto, M. R., & Rahmawati, M. (2025). Konsep Dasar Manajemen Mutu dalam Perspektif Pendidikan Islam: Integrasi Nilai Spiritual dan Profesionalisme. Jurnal Ilmiah Literasi Indonesia, 1(2), 249–257. https://doi.org/10.63822/8k9de429
Ardaini, Sasmita, D., Zahara, R., Anwar, K., & Ansori. (2025). Mutu Pendidikan Islam dalam Perspektif Ihsan dan Manajemen Mutu. Indonesian Journal of Innovation Multidisipliner Research, 3(1), 347–355. https://doi.org/10.69693/ijim.v3i1.317
Astrellita, D. A., & Bulqis. (2025). Penerapan Siklus Plan-Do-Check-Action dalam Manajemen Mutu Terpadu di Lembaga Pendidikan. Ma’arif Journal of Education, Madrasah Innovation and Aswaja Studies, 4(2), 82–89. https://jurnal.maarifnumalang.id/index.php/mjemias/article/view/318
Bensimon, E. M. (1995). Total Quality Management in the academy: A rebellious reading. Harvard Educational Review, 65(4), 593–612. https://doi.org/10.17763/haer.65.4.56100824q6055844
Creswell, J. W. (2013). Research Design: Pendekatan Kualitatif, Kuantitatif, dan Mixed. Pustaka Pelajar.
Dian, D., & Wahyuni, A. (2019). Manajemen Mutu dalam Perspektif Islam. Idaarah: Jurnal Manajemen Pendidikan, 3(2), 257–261. https://doi.org/10.24252/idaarah.v3i2.11281
Farid, M., Nugraha, M. S., Nurachadijat, K., & Rosadi, A. (2025). Pendekatan Manajemen dalam Perencanaan Tenaga Pendidik pada Lembaga Pendidikan Islam: Management Approach in Educational Staff Planning at Islamic Educational Institutions. Kharismatik: Jurnal Ilmu Pendidikan, 3(1), 28–42. https://doi.org/10.70757/kharismatik.v3i1.50
Forster, G., & Fenwick, J. (2015). The influence of Islamic values on management practice in Morocco. European Management Journal, 33(2), 143–156. https://doi.org/10.1016/j.emj.2014.04.002
Haq, M. Z. D., Syakirah, R. D., Rahman, D. S., Sabina, & Affandi, N. (2025). Strategi Pengelolaan Mutu Terpadu (Total Quality Management) dalam Sistem Pendidikan Islam Modern. Al-Iman: Jurnal Keislaman dan Kemasyarakatan, 9(1), 219–242. https://ejournal.kopertais4.or.id/madura/index.php/aliman/article/view/7987
Hidayat, A. N., Warman, E., Afifi, R., Fazilet, N., Utami, M. S., Taupik, A. H., & Hasanudin. (2025). Manajemen Mutu Pendidikan Dasar: Strategi Perencanaan, Implementasi, dan Evaluasi Standar. PT Arr Rad Pratama.
Holili, M. (2025). Transformasi Budaya Organisasi Islami dalam Membangun Lingkungan Belajar Berorientasi Mutu di Madrasah. Hijri: Jurnal Manajemen Pendidikan dan Keislaman, 14(2), 311–319. https://doi.org/10.30821/hijri.v14i2.26459
Husni, M., & Rahmania, A. I. (2025). Integrasi Nilai-Nilai Manajemen Mutu Pendidikan di Madrasah Ibtidaiyah (MI) Biba’afadlrah Malang. Al-Zayn: Jurnal Ilmu Sosial & Hukum, 3(4), 4077–4084. https://doi.org/10.61104/alz.v3i4.1894
Ichsan, A. S., Al Basyari, M. M., & Qoyim, M. (2023). Construction of harmonization and productivity in teacher and student interactions at Madrasah Ibtidaiyah. IBTIDA’, 4(2), 118–129. https://doi.org/10.37850/ibtida.v4i02.560
Ichsan, A. S., Ibad, T. N., & Oktori, A. R. (2023). Refleksi Kritis Pancasila dalam Idealitas dan Realitas Pendidikan di Madrasah Ibtidaiyah. Bidayatuna: Jurnal Pendidikan Guru Madrasah Ibtidaiyah, 6(2), 143–157. https://doi.org/10.54471/bidayatuna.v6i2.2623
Imam, T. B. A. Al. (2023). Leaders’ efforts to improve teacher performance through the implementation of Total Quality Management in modern Islamic boarding schools. International Journal of Management, Innovation, and Education, 2(2), 57–62. https://doi.org/10.33751/ijmie.v2i2.12747
Khaulah, S., Komariah, A., Sa’ud, U. S., & Marwan, M. (2025). Model Kepemimpinan Visioner Berbasis Integritas dan Profesionalitas: Strategi Peningkatan Mutu SMK. Star Digital Publishing.
Kurniawan, S. (2017). Pengembangan Manajemen Mutu Pendidikan Islam di Madrasah. Al-Tanzim: Jurnal Manajemen Pendidikan Islam, 1(2), 25–36. https://doi.org/10.33650/al-tanzim.v1i2.111
Kusumastuti, A., & Khoiron, A. M. (2021). Metode Penelitian Kualitatif. LPSP.
Moccia, S. (2016). The role of value and virtues in TQM: An overview of literature. The TQM Journal, 28(2), 216–234. https://doi.org/10.1108/TQM-03-2014-0031
Mujiburrohman, & Baharun, H. (2025). Analisis Keberhasilan Implementasi Manajemen Mutu ISO 21001:2018 di Pondok Pesantren Nurul Jadid Berbasis Model PDCA dan Teori Total Quality Management. Insight: Islamic Education and Learning, 1(2). https://journal.literasikhatulistiwa.org/index.php/insight/article/view/280
Nuha, M. A. R., Sukarman, & Mustaqim. (2026). Strategi Madrasah dalam Meningkatkan Daya Saing Pendidikan Islam di Era Modern: MA Matholi’ul Huda Bugel. Al-Idaroh: Jurnal Studi Manajemen Pendidikan Islam, 10(1), 75–99. https://doi.org/10.54437/alidaroh.v10i1.3155
Rahmadani, S. (2024). Strategi Pembelajaran Pendidikan Agama Islam di Era Digital: Tinjauan Literatur Kualitatif. Jurnal Media Akademik, 2(6). https://doi.org/10.62281/v2i6.515
Sharma, U., Lawrence, S., & Lowe, A. (2010). Institutional contradiction and management control innovation: A field study of Total Quality Management practices in a privatized telecommunication company. Management Accounting Research, 21(4), 251–264. https://doi.org/10.1016/j.mar.2010.03.005
Sholeh, A., & Ichsan, A. S. (2025). The principal’s role in implementing excellent service at madrasah. Cendekiawan: Jurnal Pendidikan dan Studi Keislaman, 4(4), 884–890. https://doi.org/10.61253/cendekiawan.v4i4.465
Solikhin, M., & Suwadi. (2022). The concept of integrated quality management applicative studies. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 7(3), 358–373. https://doi.org/10.31538/ndh.v7i3.2372
Sugiyono. (2019). Metode Penelitian Pendidikan: Pendekatan Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Sujarwo, A., Ali, I., Kenedi, A., & Ma’rup. (2025). Implementasi Total Quality Management (TQM) dalam Pendidikan Islam. An Najah: Jurnal Pendidikan Islam dan Sosial Keagamaan, 4(2), 146–150. https://journal.nabest.id/index.php/annajah/article/view/505
Suriyati, Rama, B., Siraj, A., U, M. S., & Syamsudduha, S. (2023). Implementation of integrated quality management Islamic education in Madrasah Aliyah. Tafkir: Interdisciplinary Journal of Islamic Education, 4(1), 95–112. https://doi.org/10.31538/tijie.v4i1.355
Tilman, A. de A. T. (2024). Pengembangan Mutu Pendidikan Menggunakan Pendekatan PDCA terhadap Sekolah EBC Filial Maubisse. Satya Widya, 39(2), 97–105. https://doi.org/10.24246/j.sw.2023.v39.i2.p97-105
Tri Handoko, B. (2024). Penilaian Kinerja Kepala Madrasah (PKKM) dalam Perspektif Total Quality Management (TQM) di MAN 2 Banyumas [Tesis magister, Universitas Islam Negeri Saifuddin Zuhri]. https://www.proquest.com/openview/76a60fd9e5253496d4009049f4181101/1?pq-origsite=gscholar&cbl=2026366&diss=y
Westphal, J. D. (2023). Systemic symbolic management, corporate social responsibility, and corporate purpose: A cautionary tale. Strategy Science, 8(2), 221–232. https://doi.org/10.1287/stsc.2023.0188
Yaqien, N., Sholeh, A., & Ghofur, A. (2021). Manajemen Mutu Pengembangan Lembaga Pendidikan Islam. J-MPI: Jurnal Manajemen Pendidikan Islam, 6(1), 29–40. https://doi.org/10.18860/jmpi.v6i1.11023
Zahiri, F., & Sahal, A. (2025). Integrating Islamic sharia principles into educational leadership: A strategic management perspective. Edu Spectrum: Journal of Multidimensional Education, 2(1), 47–58. https://doi.org/10.70063/eduspectrum.v2i1.97














