Pengaruh Influencer Marketing dan Online Customer Review terhadap Minat Beli Produk Skintific pada Mahasiswa Universitas Nusa Cendana Kupang The Influence of Influencer Marketing and Online Customer Reviews on Purchase Intention of Skintific Products among Students of Universitas Nusa Cendana Kupang

Main Article Content

Stefani Inge I Tuan
Merlyn Kurniawati
Dominikus K.T Aman
Debryana Y. Salean

Abstract

This study aims to determine the influence of Influencer Marketing and Online Customer Reviews on the Purchase Intention of Skintific products among students of Nusa Cendana University in Kupang. The research is motivated by the development of digital technology, which has increased the role of influencers and customer reviews in skincare product marketing. The method used is a quantitative approach through the distribution of questionnaires to 100 respondents, with data analysis techniques using multiple linear regression. The results show that Influencer Marketing has a positive and significant effect on Purchase Intention of Skintific products, while Online Customer Reviews do not have a significant effect on Purchase Intention. Simultaneously, Influencer Marketing and Online Customer Reviews have a significant effect on Purchase Intention. These findings highlight the importance of influencers in shaping consumer purchase intention, whereas customer reviews alone are not strong enough to influence purchasing decisions. The implications of this study suggest that companies should focus more on effective influencer-based marketing strategies.

Keywords:
Share Article:

Citation Metrics:

Scopus



Downloads

Download data is not yet available.

Scopus Citation Data

Data source Crossref
0
citations
Check Secondary Documents in Scopus
Open this article in Scopus, then check the Secondary documents tab. Use Manual Citation Fallback only for counts you have verified manually.
Open in Scopus
Similar Scopus Articles
Scopus
  1. Vu H.C. (2027)
    Failure prognostics under sensor degradation: A comparative study of online and batch Bayesian inference
    Reliability Engineering and System Safety, 277
  2. Wei J. (2027)
    Investigation on the mechanisms and production characteristics of dynamic imbibition at high pressures of shale oil with online NMR
    Fuel, 427
  3. Xu X. (2027)
    Structural isomerization of novel donor–donor–acceptor conjugated microporous polymers by regulating the linking positions of pyrene for efficient photocatalytic hydrogen production
    Fuel, 428

Article Details

How to Cite
Tuan, S. I. I., Kurniawati, M., Aman, D. K., & Salean, D. Y. (2025). Pengaruh Influencer Marketing dan Online Customer Review terhadap Minat Beli Produk Skintific pada Mahasiswa Universitas Nusa Cendana Kupang. ARZUSIN, 5(3), 884-899. https://doi.org/10.58578/arzusin.v5i3.5609

References

Amalia, K., & Nurlinda, R. (2022). Pengaruh Influencer Marketing Dan Online Customer Review Terhadap Purchase Intention Melalui Perceived Value Produk Serum Somethinc. SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(11), 2383–2398. https://doi.org/10.54443/sibatik.v1i11.353
Arikunto. (2019). Prosedur Penelitian: Suatu Pendekatan Praktik ((Edisi Rev). Jakarta: Rineka Cipta.
Djafarova, E., & Bowes, T. (2021). Instagram made me buy it’: Generation Z impulse purchases in fashion industry. Journal of Retailing and Consumer Services, 59, 102345. Retrieved from https://doi.org/10.1016/j.jretconser.2020.102345
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., & Wang, Y. (2021). Setting the future of digital and social media marketing research. International Journal of Information Management, 59, 102168. Retrieved from https://doi.org/10.1016/j.ijinfomgt.2020.102168
Firdaus, M., Aisyah, S., & Farida, E. (2023). Pengaruh customer review, customer rating, dan celebrity endorser terhadap minat beli melalui kepercayaan di online shop Shopee. Entrepreneurship Bisnis Manajemen Akuntansi (E-BISMA), 4(1), 67–83. https://doi.org/10.37631/ebisma.v4i1.874
Ghozali, I. (2018). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25 (9th ed.). Semarang: Badan Penerbit Universitas Diponegoro.
Handoko, N. T., & Melinda, T. (2021). Effect of Electronic Word of Mouth on Purchase Intention Through Brand Image As Media in Tokopedia. Business and Accounting Research (IJEBAR) Peer Reviewed-International Journal, 5(4), 83–93. Retrieved from https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Hidayat, A. (2021). Role of Electronic Word of Mouth and Social Media Marketing on Brand Image and Purchase Intention toward E-Commerce Cosmetic Products. Archives of Business Research, 9(10), 178–191. https://doi.org/10.14738/abr.910.11025
Ladhari, R., Gonthier, J., & Lajante, M. (2022). Generation Z and social media influencers: Impacts of perceived authenticity and influencer-brand fit on brand attitude and purchase intention. Journal of Retailing and Consumer Services, 68, 103057. Retrieved from https://doi.org/10.1016/j.jretconser.2022.103057
Lou, C., & Yuan, S. (2022). Influencer marketing: How message value and credibility affect consumer trust and purchase intention. Journal of Interactive Advertising, 1, 1–15. Retrieved from https://doi.org/10.1080/15252019.2022.2048065
Mangondi Simbolon, O., Margaretha Manullang, I., Syahfitri, N., Tumanggor, S. J., Eliza Purba, C., Meilini Saragih, S., & Ivanna, J. (2023). Implementation of Good Governance in Improving The Quality of Public Services in The Community. Journal of Law & Policy Review, 3150(2024), 1–9. Retrieved from https://mahesacenter.org/https://journal.mahesacenter.org/index.php/jlpr/index
Mariani, M., Borghi, M., & Cappa, F. (2022). Online reviews: Biases, fake content, and review usefulness. Journal of Business Research, 139, 1370–1381. Retrieved from https://doi.org/10.1016/j.jbusres.2021.10.046
Mulyandi, M. R. (2022). Pengaruh online customer review dan online customer rating terhadap minat beli pelanggan e-commerce. Jurnal Ekonomi, Manajemen Pariwisata Dan Perhotelan, 1(1), 121–125.
Pratiwi, S., & Fauzan, R. (2021). Pengaruh Influencer Marketing terhadap Minat Beli Produk Kosmetik Lokal. Jurnal Pemasaran Kompetitif, 1, 45–54.
Putri, N. A., Madjid, R., Nasrul, N., Yusuf, Y., & Isalman, I. (2023). Pengaruh Online Customer Review dan Kualitas Website terhadap Minat Beli Pakaian di Shopee. Jurnal Manajemen Dan Kewirausahaan, 2, 14. Retrieved from https://doi.org/10.55598/jmk.v14i2.27105
Rahmawati, R., Hastari, S., & Laksmita, D. (2024). Pengaruh Influencer Marketing dan Brand Image Terhadap Keputusan Pembelian Produk Kecantikan Skintific di Kota Pasuruan. MUSYTARI: Neraca Manajemen Ekonomi Dan Akuntansi, 7(4), 1–12. Retrieved from https://ejournal.warunayama.org/index.php/musytarineraca/article/view/4962
Salsa Agnia, Dede R. Oktini, & Rezi Muhamad Taufik Permana. (2023). Pengaruh Influencer Marketing, Online Customer Review dan Online Customer Rating Terhadap Minat Beli Konsumen Produk Skincare Merek Somethinc. Jurnal Riset Manajemen Dan Bisnis, 41–46. https://doi.org/10.29313/jrmb.v3i1.2041
Sugiyono. (2018). Metodology Manajemen.
Syarifah, E., & Karyaningsih, K. (2021). Pengaruh Online Customer Review dan Kepercayaan terhadap Minat Beli pada Marketplace Lazada. Economics and Digital Business Review, 2(2), 222–231. https://doi.org/10.37531/ecotal.v2i2.87
Tbp, R. R. R., Wismantoro, Y., Didiek, V., Aryanto, W., & H, G. T. (2025). SEIKO : Journal of Management & Business Pengaruh Digital Marketing , Live Streaming , Influancer , Dan Online Customer Review Terhadap Purchase Decision Di Tiktokshop Produk Skintific, 8(1), 155–179.
Vrontis, D., Makrides, A., Christofi, M., & Thrassou, A. (2021). Social media influencer marketing: A systematic review, integrative framework and future research agenda. International Marketing Review, 6, 1122–1153. Retrieved from https://doi.org/10.1108/IMR-11-2020-0262
Zhang, Y., & Benyoucef, M. (2023). How online reviews affect purchase intention: A meta-analysis. Journal of Retailing and Consumer Services, 74, 103383. Retrieved from https://doi.org/10.1016/j.jretconser.2023.103383

Explore Our Journals
Find the most suitable journal for your research. If this journal does not fully align with the scope of your manuscript, we invite you to explore our wider portfolio of journals covering diverse fields of study. Please select one of the journals below to identify the most appropriate publication platform for your work.