Analisis Pengaruh Brand Image, Digital Marketing dan Direct Promotion terhadap Keputusan Pembeli Analysis of the Influence of Brand Image, Digital Marketing, and Direct Promotion on Purchase Decisions
Main Article Content
Abstract
The rapid advancement of digital technology has reshaped consumption patterns, with online shopping intensifying alongside the adoption of digital marketing. This study aims to analyze the effects of brand image, digital marketing, and direct promotion on consumer purchase decisions. Employing a qualitative methodology, it conducts a literature review drawing on journals, conference proceedings, books, and other relevant sources; the data are examined through descriptive-analytical comparison of prior studies and synthesis of extant findings. The main results indicate that brand image fosters trust through corporate, user, and product images; that digital marketing–based brand image serves as a primary vehicle to broaden reach, strengthen reputation, affirm quality, and shape brand experience; and that direct promotion effectively accelerates purchase decisions by creating urgency, a sense of personal relevance, and exclusivity. The study concludes that firms strategically integrating digital marketing–based brand image with well-targeted direct promotion can achieve competitive advantage by increasing sales while cultivating sustainable consumer loyalty. The contribution lies in offering consolidated evidence and practical guidance: businesses reliant on traditional marketing may consider transitioning toward digital marketing, while those already using marketplaces or digital platforms can leverage these insights to enhance brand image and direct promotion strategies.
Downloads
Article Details

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
References
Abdul Kohar Septyadi, M., Salamah, M., & Nujiyatillah, S. (2022). Literature Review Keputusan Pembelian Dan Minat Beli Konsumen Pada Smartphone: Harga Dan Promosi. Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 301–313. https://doi.org/10.38035/jmpis.v3i1.876/https://dinastirev.org/JMPIS/article/view/876
Adiarsi, G. R., Stellarosa, Y., & Silaban, M. W. (2015). Literasi Media Internet di Kalangan Mahasiswa. Humaniora, 6(4), 470. https://doi.org/10.21512/humaniora.v6i4.3376/ https://journal.binus.ac.id/index.php/Humaniora/article/view/3376
Amalia, D., & Dherem, I. M. (2024). Pengaruh Iklan Shopee terhadap Keputusan Pembelian di Toko Obayito Group. Jurnal Informatika Terpadu, 10(2), 139–145. https://doi.org/10.54914/jit.v10i2.1434/ https://journal.nurulfikri.ac.id/index.php/JIT/article/view/1434
Ashari, R., & Widayanto. (2017). Pengaruh Kepercayaan dan ResikoTerhadap Keputusan Pembelian Melalui Sikap Pengguna Pada Situs Belanja Online Lazada. Com (Studi pada Mahasiswa Fakultas Ilmu Sosial dan Ilmu Politik Universitas Diponegoro Semarang). Jurnal Ilmu Adminitrasi Bisnis 11, 7(1), 209–219./ https://doi.org/10.14710/jiab.2018.19162/https://ejournal3.undip.ac.id/index.php/jiab/article/view/19162
Chairy, P. (2025). Pengaruh Digital Marketing , Brand Awareness , dan Customer Engagement terhadap Keputusan Pembelian pada Pengguna Shopee di Kota Medan. Jurnal Insitusi Politeknik Ganesha Medan, 8, 23–30./ https://www.jurnal.polgan.ac.id/index.php/juripol/article/view/15086
Charlesworth, A. (2018). Digital Marketing. Digital Marketing, 48, 82–88. https://doi.org/10.4324/9781315175737/ http://repo.darmajaya.ac.id/5368/1/Digital%20Marketing_%20A%20Practical%20Approach%20%28%20PDFDrive%20%29.pdf
Creswell, J. W. C. D. (2018). Research Design Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
Cyrilla Wilda Rizani, Hichmaed Tachta Hinggo, & Hammam Zaki. (2022). Pengaruh Kualitas Produk, Promosi, Harga Dan Garansi Produk Terhadap Keputusan Pembelian Produk Tupperware Di Pekanbaru. Economics, Accounting and Business Journal, 2(2), 366–376./ https://jom.umri.ac.id/index.php/ecountbis/article/view/416
Desai Vaibhava. (2019). Digital Marketing: A Review. International Journal of Trend in Scientific Research and Development, Special Is(Special Issue-FIIIIPM2019), 196–200. https://doi.org/10.31142/ijtsrd23100/ https://www.ijtsrd.com/papers/ijtsrd23100.pdf
Dwi Indah Utami, & Hidayah, N. (2022). Pengaruh Citra Merek, Kualiatas Produk, Dan Brand Ambassador Terhadap Keputusan Pembelian Produk Scarlett. Jurnal Ilmiah Multidisiplin, 1(04), 102–111. https://doi.org/10.56127/jukim.v1i04.159
Dwi Putri Ariyani, & Hikmah. (2024). Pengaruh Digital Marketing, Customer Relationship Marketing, Dan Direct Marketing Terhadap Keputusan Pembelian Camille Beauty Di Kota Batam. Jurnal Ekonomi & Manajemen Indonesia, 24(2), 82–95. https://doi.org/10.53640/jemi.v24i2.1759/ https://journal.admi.or.id/index.php/JUKIM/article/view/159?articlesBySimilarityPage=9
Eka Hartati, Q., Khoiril Mala, I., & Author, C. (2024). Pengaruh Digital Marketing Terhadap Perilaku Konsumen Di Indonesia. Jurnal Pendidikan Sejarah Dan Riset Sosial Humaniora, 4(2), 2621–119./ https://ejournal.penerbitjurnal.com/index.php/humaniora/article/view/837
Gunawan, R., Aulia, S., Supeno, H., Wijanarko, A., Uwiringiyimana, J. P., & Mahayana, D. (2021). Adiksi Media Sosial dan Gadget bagi Pengguna Internet di Indonesia. Techno-Socio Ekonomika, 14(1), 1–14. https://doi.org/10.32897/techno.2021.14.1.544/ https://jurnal.usbypkp.ac.id/index.php/techno-socio-ekonomika/article/view/544
Husen, A. (2023). Strategi Pemasaran Melalui Digital Marketing. 2(5), 1356–1362.
Jamaludin, A., Arifin, Z., & Hidayat, K. (2015). Pengaruh Promosi Online Dan Persepsi Harga Terhadap Keputusan Pembelian (Survei Pada Pelanggan Aryka Shop Di Kota Malang). Jurnal Administrasi Bisnis (JAB)|Vol, 21(1)/ https://administrasibisnis.studentjournal.ub.ac.id/index.php/jab/article/view/853
Kirana, A. S., Damayanti, A., Tumanggor, N. N., & Purnamasari, P. (2025). Pengaruh Kredibilitas Influencer, Kualitas Konten, dan Interaksi Sosial terhadap Keputusan Pembelian di E-Commerce TikTok. Jurnal Bisnis Dan Komunikasi Digital, 2(2), 9. https://doi.org/10.47134/jbkd.v2i2.3571/ https://journal.pubmedia.id/index.php/jbkd/article/view/3571
Lee, J. L., James, J. D., & Kim, Y. K. (2014). A Reconceptualization of Brand Image. International Journal of Business Administration, 5(4). https://doi.org/10.5430/ijba.v5n4p1/ https://www.sciedu.ca/journal/index.php/ijba/article/view/5036/0
Lexy, & Moleong, J. (2018). Metodologi penelitian kualitatif. PT Remaja Rosdakarya.
Marsyaf, A. (2021). Pengaruh Garansi, Promosi dan Kualitas Produk Terhadap Keputusan Pembelian Produk Moorlife di Kota Jambi. J-MAS (Jurnal Manajemen Dan Sains), 6(2), 464. https://doi.org/10.33087/jmas.v6i2.311/ https://jmas.unbari.ac.id/index.php/jmas/article/view/311
Novitasari Albar, D., & Setyo Iriani, S. (2022). Pengaruh Brand Image Dan Promosi Terhadap Keputusan Pembelian (Studi Konsumen Domino’S Pizza Deltasari Sidoarjo). SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan, 1(5), 717–736. https://doi.org/10.54443/sibatik.v1i5.86/ https://publish.ojs-indonesia.com/index.php/SIBATIK/article/view/86
Oktaviani, D., & Haliza, N. (2023). Pengaruh Review Produk Dan Content Marketing Pada Aplikasi Tiktok Terhadap Keputusan Pembelian Generasi Z. Cakrawala Repositori IMWI, 6(4), 769–781. https://doi.org/10.52851/cakrawala.v6i4.416/ https://cakrawala.imwi.ac.id/index.php/cakrawala/article/view/416
Philip Kotler, K. L. K. (2024). Marketing Management. In Journal of Clinical Orthodontics (14th ed., Vol. 58, Issue 1). Pearson Prentice Hall.
Rahmat Hidayat, S. W. (2025). Pengaruh Direct Promotiondan Kualitas Pelayanan Terhadap Keputusan Nasabah Memilih Tabungan Qurban Pada Bank Syariah Berkah, Pt. Bprs Dana Berkah Fadhillah, Air Tiris. Jurnal Administrasi Bisnis Dan Ilmu Sosial, 3(1), 1–18. https://journal.uir.ac.id/index.php/jiabis/article/view/21808
Sinambela, E. A., Sari, P. P., & Arifin, S. (2020). Pengaruh Variabel Harga dan Citra Perusahaan terhadap Keputusan Pembelian Produk Wingsfood. AKUNTABILITAS: Jurnal Ilmiah Ilmu-Ilmu Ekonomi, 13(1), 55–70. https://doi.org/10.35457/akuntabilitas.v13i1.1053
Sri Wdyanti Hastuti, M. A., & Anasrulloh, M. (2020). Pengaruh Promosi Terhadap Keputusan Pembelian. Jurnal Ilmiah Ecobuss, 8(2), 99–102. https://doi.org/10.51747/ecobuss.v8i2.622/ https://ejournal.upm.ac.id/index.php/ecobuss/article/view/622
Tonda, F., & Asif Khan, M. (2024). Pengaruh Promosi dan Online Customer Reviews Terhadap Keputusan Pembelian Melalui Minat Beli (Literature Review Manajemen Pemasaran). Jurnal Manajemen Dan Pemasaran Digital, 2(3), 305–318. https://doi.org/10.38035/jmpd.v2i3.213/https://siberpublisher.org/index.php/JMPD/article/view/213
Utomo, J., Julius Nursyamsi, & Aji Sukarno. (2023). Analisis Pengaruh Produk, Promosi Dan Digital Marketing Terhadap Keputusan Pembelian Pada Belanja Online Dengan Kepuasan Konsumen Sebagai Intervening. Jurnal Ekonomi Dan Manajemen, 2(1), 100–116. https://doi.org/10.56127/jekma.v2i1.472/https://journal.admi.or.id/index.php/JEKMA/article/view/472
Viliaus, J., & Ina Oktaviana Matusin. (2023). Pengaruh Social Media Marketing, Brand Awareness, Brand Engagement Terhadap Purchase Intention. Jurnal Ekonomi Trisakti, 3(1), 1765–1774. https://doi.org/10.25105/jet.v3i1.16157/ https://e-journal.trisakti.ac.id/index.php/jet/article/view/16157
Wawan Wardiana. (2002). Perkembangan Teknologi Informasi di Indonesia | kumparan.com. Academia.Edu, 1(1), 1–7. https://www.kompasiana.com/muhammad75161/63272f356e14f10616141444/perkembangan-teknologi-informasi-di-indonesia?lgn_method=google




















