An Assessment of the Corporate Image Building Strategies Adopted at the School of Nursing, Ogoja, Cross River State

Main Article Content

Linus Ejunka Emuru
Kalita Joseph Aruku - -
Barnabas Clement Itam
Joseph Ikangkang

Abstract

The study examined the strategies employed by the School of Nursing, Ogoja to enhance their corporate image among its various stakeholders. The main objective was to examine ways in which organisations can promote a more favourable corporate image for themselves. In order to achieve the objective, a structured questionnaire designed in a four-point Likert format was used to gather data, which were analyzed using weighted mean score and presented in frequency tables. The study population comprised students and staff members of the institution, with a sample size of 200 respondents selected through purposive and random sampling methods. The findings revealed that the School of Nursing, Ogoja lacks a well-defined public relations department, leading to ineffective communication channels and overall inadequacy in their corporate image building strategies. It was recommended that the institution should establish a dedicated public relations office to address these challenges and develop more robust and successful strategies for enhancing their corporate image.

Keywords:
Share Article:

Citation Metrics:

Scopus



Downloads

Download data is not yet available.

Scopus Citation Data

Data source Crossref
0
citations
Check Secondary Documents in Scopus
Open this article in Scopus, then check the Secondary documents tab. Use Manual Citation Fallback only for counts you have verified manually.
Open in Scopus
Similar Scopus Articles
Scopus
  1. Takebe T. (2027)
    Endoscopic Diagnosis of Necator americanus Infection Presenting With Persistent Iron-Deficiency Anemia: Usefulness of Image-Enhanced Endoscopy and Capsule Endoscopy
    Den Open, 7(1)
  2. Sato K. (2027)
    Optimal Stenting Strategy During Chemotherapy: Impact of Time to First Reintervention on Survival in Malignant Hilar Biliary Obstruction
    Den Open, 7(1)
  3. Yoshida A. (2027)
    A Step-Up Underwater Endoscopic Mucosal Resection Strategy with Rescue Underwater Injection Endoscopic Mucosal Resection for Non-Pedunculated Colorectal Lesions
    Den Open, 7(1)

Article Details

How to Cite
Emuru, L. E., Aruku, K. J., Itam, B. C., & Ikangkang, J. (2024). An Assessment of the Corporate Image Building Strategies Adopted at the School of Nursing, Ogoja, Cross River State. Journal of Multidisciplinary Science: MIKAILALSYS, 3(1), 1-27. https://doi.org/10.58578/mikailalsys.v3i1.4266
Author Biography

Kalita Joseph Aruku, University of Calabar, Nigeria

Lecturer Deaprtment of Mass Çommunication, University of Calabar, calabar, Nigeriaa

References

Abratt R (1989) A new approach to the corporate image management process: A Journal of Marketing Management, 5, 1, 63-76.

Adeniji AA, Osibanjo AO, Abiodun AJ, Oni-Ojo EE (2015) Corporate image: A strategy for enhancing customer loyalty and profitability. Journal of South African Business Research.http://wwwibimapublishing.com/journals/JSABR/jsabr.html.Vol.2015(2015), ID259483. DOI: 10.5171/2015.259483.

Ali H, Danish R, Asrar-ul-Haq M (2020) How corporate social responsibility boosts firm financial performance: The Mediating Role of Corporate Image and Customer Satisfaction, Corporate Social Responsibility and Environmental Management, 27,1, 166-177.

Ansoglenag G, Awugah SA, Thompson D (2018). Conceptual Tools for Building Higher Education Institutions corporate image and Reputation. American Journal of Educational Research and Reviews, 2018, 3:28.

Apolo D, Baez V, Pauker L, Pasquel G (2017) Corporate communication management: Considerations for the approach to its study and practice. Revista Latina de Communication Social, 72, pp. 521-539. Doi: 10.4185/RLCS-2017-1177

Agbonifoh BA, Oshagbemi TA (1989) The Management of Corporate Image in Management of Nigeria. Lagos. Macmillan Publishing.

Aswini K (2013) Competitive advantage: Its importance and impact on design of strategy: International Journal of Application or Innovation in Engineering and Management, 12, 2, 7-19.

Bakare S (2008) Advertising and Public Relations Techniques: A Guide on Marketing Communication Techniques in Nigeria. Lagos. Palms Publications.

Broom GM (2009) Cutlip and Center’s Effective Public Relations. 10th Edition. Upper Saddle River, New Jersey. Prentice Hall.

Center AH, Jackson P (2006) Public Relations Practices: Managerial Case Studies and Problems. 6th Edition. Upper Saddle River, New Jersey. Prentice Hall.

Center AH, Jackson P, Smith S, Stansberry A (2011) Public Relations Practices: Managerial Cases Studies and Problems. 7th Edition. Pearson Education. Upper Saddle River, New Jersey, USA. Prentice Hall.

Cornelissen J (2014) Corporate Communication: A Guide to Theory and Practice. 4th Edition. London: Sage Publication Ltd.

Daramola I (1997) Introduction to Mass Communication. 2nd Edition. Lagos: Rotham Press Ltd.

Demetriou M, Papasolomou I, Vrontis D (2009) Cause Related Marketing: Building the corporate image while Supporting Worthwhile Causes. Journal of Brand Management Advance Online Publication. Doi: 10.1057/bm.2009.9.

Dokmaipum S, Khantanapha N, Piriyakul R (2019) Corporate image management of retail business (downstream). Open Journal of Business and Management, 7, 892- 907. https://doi.org/10.4236/ojbm.2019.72061.

Eichie A (2020) Effective corporate image management as a strategy for enhancing profitability. Sixth International Conference on Opportunity and Challenges in Management, Economic and Accounting, 18–20 September, 2020 Milan, Italy.

Emmanuel B, Ndolo G, Igbara N (2021) The role of public relation in building corporate image: A study of first bank of Nigeria plc, Calabar. ISSN 2406–5949.

Guth DW, Marsh C (2019) Public Relations: A Values-Driven Approach. 6th Edition. New York. Pearson

Kolter P (1997) Marketing Management. 9th Edition. Upper Saddle River, New Jersey: Prentice Hall.

Mohamad M, Awang Z (2009) Building corporate image and securing student loyalty in the Malaysia higher learning industry. Journal of International Management Studies, Vol. 4 (1), Feb. 2009.

Massey EJ (2016) A theory of organizational image management: International Journal of Management and Applied Science, ISSN: 2394-7926, 2, 1, (Jan. 2016). https://www.iraj.in/journal/journal_file/journal_pdf/14-223-14543927511-6pdf.

Nnamani IE (2016) Fundamentals of Public Relations. Rhyce Kerex.

Nguyen N, Leblanc G (2001) Corporate image and reputation in customers’ retention decisions in services. Journal of Retailing and Customer Services 8 (2001) 227-236. (www.elsevier.com/locate/jretconser), 26th May, 2024.

Obiora JN, Ekeke J (2019) Corporate image management and organisational effectiveness in the retail travel trade in Nigeria. International Journal of Development Strategies in Humanities, Management and Social Sciences. ISSN: 2360-9044. 9, 3, March, 2019.

Okoisama T, Best E, Anyanwu SA (2017) Corporate image management and firm’s competitive advantage. International Journal of Advanced Academic Research, Social & Management Sciences. ISSN: 2488-9849, 3, 6, (June 2017).

Oparaugo B (2021) Role of public relations in corporate image building and sustenance. International Journal of Applied Research in Business and Management, 2, 01, 26-37, (June 2021). ISSN: 2700-8983. https//doi.org/10.51137/ijarbm.2021.2.1.3.

Page JT, Parnell LJ (2019) Introduction to Strategic Public Relations: Digital, Global, and Socially Responsible Communication. California: SAGE Publications, Inc.

Polinkevych O, Kaminski R (2018) Corporate image in behavioural marketing of business entities. Journal of Innovative Marketing, vol. 14, issue 1, pp. 33-40. ISSN: 1816-6326. DOI: http://dx.doi.org/10.21511/im.14(1).2018.04.

Rahman M, Khan TS (2023) The Impact of Employer Branding on Corporate Image Building: Exploring the Contribution of Social Media. https//doi:10.13140/RG.2.236474.26563.

Ezekwelu KC, Ralph-Nwachukwu CL, Okowa-Nwaebi L (2023). The role of public relations in building corporate image: A study of Nnmadi Azikiwe University, Awka, Nigeria. Advance Journal of Linguistics and Mass Communication, vol. 7, issue 6, 5344-3692.

Tench R, Yeomans L (2017) Exploring Public Relations Global Strategic Communication. 4th Edition. United Kingdom: Pearson Education Limited.

Theaker A (2004) The Public Relations Handbook. 2nd Edition. Abingdon, Oxfordshire: Routledge.

Van der Merwe A, Puth G (2014) Towards a conceptual model of the relationship between corporate trust and corporate reputation. Corporate Reputation Review. 17, 2, 138-156.

Widyastuti S, Said M, Siswono S & Firmansyah DA (2019). Customer trust towards green corporate image, Green marketing strategy, and social responsibility: A case study. European Research Studies Journal. 83-99, vol. XXII, issue 2, 2019.

Wilcox DL, Cameron GL, Reber BH (2015) Public Relations Strategies and Tactics. 11th Edition. Edinburgh Gate. Pearson Education Limited.

Zura K (2016) The Role of Public Relations in Building a Sustainable Corporate Image: A study of MTN Uganda. MSc Thesis. Uganda State University, Mass Communication Department.


Explore Our Journals
Find the most suitable journal for your research. If this journal does not fully align with the scope of your manuscript, we invite you to explore our wider portfolio of journals covering diverse fields of study. Please select one of the journals below to identify the most appropriate publication platform for your work.