Pengaruh Kompetensi dan Budaya Kerja terhadap Kinerja Pengurus RW Kelurahan Cibadak The Effect of Competence and Work Culture on the Performance of RW Administrators in Cibadak Urban Village
Article Sidebar
Page Numbers:
831-846
Digital Object Identifier:
10.58578/aldyas.v5i2.10417
Viewed: 6 times
Downloaded: 2 times
LYAS Publisher cordially invites qualified professionals to serve as Editors or Reviewers. Your expertise will make an important contribution to maintaining and strengthening the academic quality of our publications. Interested applicants are kindly requested to complete the application form at the following link: Editors & Reviewers
Please feel free to contact us if you need any further information about the submission process or if you have any additional questions.
Authors:
Abdul Aziz1* 
Copyright :
Authors retain copyright and grant the journal right of first publication.
Main Article Content
Abstract
The performance of RW administrators as part of community organizations at the local level plays an important role in supporting the quality of public services and the effectiveness of urban village government administration. However, the performance of RW administrators in Cibadak Urban Village, Bandung City, still faces challenges, particularly in the aspects of work innovation, understanding of main duties, motivation, and independence in carrying out tasks. This study aims to analyze the effect of competence and work culture on the performance of the RW administrative unit in Cibadak Urban Village. This study used a quantitative approach with a field research design. Data were collected through the distribution of questionnaires to 85 respondents who were RW administrators in Cibadak Urban Village, then analyzed using multiple linear regression with the assistance of the Statistical Package for the Social Sciences (SPSS) for Windows Release 25. The results show that competence and work culture simultaneously have a significant effect on performance, with a coefficient of determination of 79.4%. Partially, competence has no significant effect on performance, whereas work culture has a significant effect and becomes the more dominant variable influencing performance, with a contribution comparison of 22.55% and 56.85%. These findings indicate that improving the performance of RW administrators is determined not only by individual ability but also by the strengthening of work culture, such as service orientation, discipline, responsibility, cooperation, and adaptability. The conclusion of the study affirms that work culture is the main factor in improving the performance of RW administrators in Cibadak Urban Village. The implications of this study provide practical contributions for urban village governments and community organizations in strengthening work culture, improving understanding of main duties, and encouraging independence and work innovation to improve the quality of service performance at the local level.
Downloads
Article Details
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
References
Afandi, P. (2018). Manajemen Sumber Daya Manusia: Teori, Konsep, dan Indikator. Zanafa Publishing.
Amruddin, A., Priyanda, R., Agustina, T. S., Ariantini, N. S., Rusmayani, N. G. A. L., Aslindar, D. A., Ningsih, K. P., Wulandari, S., Putranto, P., Yuniati, I., Untari, I., Mujiani, S., & Wicaksono, D. (2022). Metodologi Penelitian Kuantitatif. Pradina Pustaka.
Anto, Salimang, & Mustari, N. (2024). Dynamics of apparatus performance in achieving accountability in village services. Nakhoda: Jurnal Ilmu Pemerintahan, 23(1), 135–144. https://doi.org/10.35967/njip.v23i1.718
Emil, M., & Artabyta, T. (2025). Pengaruh Kompetensi dan Budaya Organisasi terhadap Kinerja Pegawai pada Kantor Sekretariat Daerah Kota Jambi. JSMD: Jurnal Siber Multi Disiplin, 3(2), 65–71. https://doi.org/10.38035/jsmd.v3i2.499
Edison, A., Widyanto, M. K., & Radjikan, R. (2024). Kinerja Pegawai di Kelurahan Menur Pumpungan, Kecamatan Sukolilo, Kota Surabaya. Praja Observer: Jurnal Penelitian Administrasi Publik, 4(3), 59–67. https://aksiologi.org/index.php/praja/article/view/1119
Hartati, D. A., Ambo, A. M. C., Ihsan, F., Zelila, Z., Alimudin, M., & Nursin, E. (2024). Penguatan Kapasitas Administrasi Pemerintahan Desa. Monsu’ani Tano: Jurnal Pengabdian Masyarakat, 7(2), 85–97. https://doi.org/10.32529/tano.v7i2.3392
Hasan, A. Z., Al-Ra’zie, Z. H., Ramdani, F. A., Lestari, N. S., Prayoga, I. A., Iskandar, I., Sarinah, S., Manarfa, L. O. M. R. A. U., Adhania, L. S. O., Hariri, A., & Rahman, A. G. (2025). Administrasi Publik: Teori, Sistem, dan Praktik. Yayasan Tri Edukasi Ilmiah.
Hasanah, A. U., Andaryani, S., Sari, F. H., Dwikurniawati, I. U., & Lestari, D. P. (2024). Inovasi Pelayanan Publik Berbasis Teknologi Digital: Tantangan dan Peluang di Pemerintah Daerah. Innovative: Journal of Social Science Research, 4(5), 5228–5235. https://doi.org/10.31004/innovative.v4i5.15469
Hofstede, G. (1999). Culture’s Consequences: International Differences in Work-Related Values. Sage Publications.
Irfan, B., & Anirwan, A. (2023). Pelayanan Publik Era Digital: Studi Literatur. Indonesian Journal of Intellectual Publication, 4(1), 23–31. https://doi.org/10.51577/ijipublication.v4i1.477
Irmayanti, P. A., Widiastini, M. A., & Suarmanayasa, I. N. (2020). Pengaruh Kompetensi dan Budaya Kerja terhadap Kinerja Karyawan. Prospek: Jurnal Manajemen dan Bisnis, 2(1), 111–119. https://doi.org/10.23887/pjmb.v2i1.26274
Lestariningsih, S., & Widhiastuti, S. (2024). Pengaruh Kompetensi dan Budaya Organisasi terhadap Kinerja Pegawai dengan Kepuasan Kerja sebagai Variabel Intervening. Akselerasi: Jurnal Ilmiah Nasional, 6(1), 85–91. https://doi.org/10.54783/jin.v6i1.896
Muharam, R. S. (2019). Inovasi Pelayanan Publik dalam Menghadapi Era Revolusi Industri 4.0 di Kota Bandung. Decision: Jurnal Administrasi Publik, 1(1), 39–47. https://doi.org/10.23969/decision.v1i01.1401
Natika, L. (2024). Transformasi Pelayanan Publik di Era Digital: Menuju Pelayanan Masa Depan yang Lebih Baik. The World of Public Administration Journal, 6(1), 1–11. https://doi.org/10.37950/wpaj.v6i1.2040
Nugroho, H. S. (2018). Menimbang Pentingnya Penguatan Kelembagaan Pemerintahan Desa. Journal of Governance, 3(1), 35–49. https://doi.org/10.31506/jog.v3i1.3025
Robbins, S. P., & Judge, T. A. (2015). Organizational Behavior (16th ed.). Pearson.
Robinson, I. (2006). Human Resource Management in Organisations. CIPD.
Safitri, H. M. (2025). Perilaku Organisasi di Era Digital dan Multigenerasi. Bukuloka Literasi Bangsa.
Saputra, M. I., Raudah, S., & Barkatullah, B. (2025). Efektivitas Kinerja Pegawai pada Kantor Kelurahan Hikun, Kecamatan Tanjung, Kabupaten Tabalong. Jurnal MSDM Manajemen Sumber Daya Manusia, 2(2), 953–964. https://ejurnal.stiaamuntai.ac.id/index.php/JMSDM/article/view/1588
Sarumaha, W. (2022). Pengaruh Budaya Organisasi dan Kompetensi terhadap Kinerja Pegawai. Jurnal Akuntansi, Manajemen dan Ekonomi, 1(1), 28–36. https://doi.org/10.56248/jamane.v1i1.10
Sedarmayanti. (2017). Pengembangan Sumber Daya Manusia. PT Refika Aditama.
Spencer, L. M., & Spencer, S. M. (2008). Competence at Work: Models for Superior Performance. John Wiley & Sons.
Subekti, D. N., Jusdijachlan, R., & Priatna, D. K. (2023). Pengaruh Kompetensi Komunikasi dan Budaya Organisasi terhadap Kinerja Pegawai: Suatu Studi pada Badan Pendapatan Daerah Provinsi Jawa Barat. Jurnal Pendidikan dan Kebudayaan Nusantara, 1(4), 161–171. https://doi.org/10.38035/jpkn.v1i4.973
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta.
Suherry, Arfa, D., Riyadi, R. A., Fadilla, S. N., Barus, M. A., & Rifa’i, A. (2026). Pengantar Ilmu Pemerintahan: Konsep, Dinamika, dan Praktik Kontemporer. Azka Pustaka.
Syahrudin, F., Pramono, J., & Kusuma W., P. (2025). Dinamika Pemerintahan Desa melalui Implementasi Prinsip Good Governance di Desa Teguhan, Kecamatan Jiwan, Kabupaten Madiun. JI@P: Jurnal Ilmu Administrasi Publik, 14(1), 83–96. https://doi.org/10.33061/jp.v14i1.11652
Talaohu, A. R., Salampessy, M., Mozin, N., Sulaeman, A., Wali, A., Rahim, E. I., Jamaludin, H., Asriani, A., Madinar, M., Purba, Y. H., & Utama, A. S. (2025). Pengantar Ilmu Pemerintahan: Konsep, Sistem, dan Praktik. Gita Lentera.
Wahyudi, D., Marantika, A., & Yusup, Y. (2022). Pengaruh Kepemimpinan, Lingkungan Kerja, dan Fasilitas Kantor terhadap Kinerja Perangkat Desa di Kecamatan Kampar. Jesya: Jurnal Ekonomi dan Ekonomi Syariah, 5(1), 887–898. https://doi.org/10.36778/jesya.v5i1.658
Wibowo. (2018). Manajemen Kinerja. RajaGrafindo Persada.
Widiastini, N. K. M., Wijaya, P. Y., & Mahayasa, I. G. A. (2023). Pengaruh Kompetensi dan Budaya Organisasi terhadap Kinerja Karyawan. Journal of Applied Management Studies, 4(2), 147–158. https://doi.org/10.51713/jamms.v4i2.80
Zarkasi, Z., Lustono, L., Zhafira, N. H., Laily, N., Febrian, W. D., Triono, F., Yuliati, E., Fajar, F., Amandin, A., Irawan, I., Sani, I., Putri, D. E., Sriharyati, S., Kumala, D., Masruchin, M., & Samukroni, M. A. (2023). Manajemen Sumber Daya Manusia: The Art of Human Resource, Human Capital, and Human Relation. CV Eureka Media Aksara.
Zwell, M. (2000). Creating a Culture of Competence. John Wiley & Sons.