Peran Manajemen Pendidik dan Tenaga Kependidikan dalam Pengelolaan Konflik Sekolah SMPN 36 Surabaya The Role of Educational Management and Educators in Managing School Conflicts at SMPN 36 Surabaya
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1439-1447
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10.58578/tsaqofah.v4i3.2815
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Authors:
Intan Tri Andini1, Dborah Graciana Siahaan2, Windasari Windasari3 
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Abstract
Conflict management is a handling process carried out by a authorities in overcoming and regulating conflicts and finding a way out of the problems that occur. With management in handling conflicts, the parties involved in the conflict can avoid consequences that can harm the parties involved uncontrollably. The purpose of this research is to know the ways and steps taken by educators and education personnel in handling conflicts that occur at SMPN 36 Surabaya. The method used in this research is a qualitative method by conducting interviews, observation and documentation studies. SMPN 36 Surabaya has good management in handling conflicts that can strengthen relationship between, teachers, students, and the community around the school. In this article, the discussion discusses the right conflict management strategy.
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References
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Surya Pratama, M. A., Setiawan, F., Andriana, E., & Maziya, T. (2023). Manajemen Dalam Penanganan Konflik Dalam Lembaga Pendidikan. Edukasiana: Journal of Islamic Education, 1(2), 73–80. https://doi.org/10.61159/edukasiana.v1i2.16
Agus, S., Indra, N., & Farah, T. (2022). EduInovasi : Journal of Basic Educational Studies EduInovasi : Journal of Basic Educational Studies. Journal of Basic Educational Studies, 2(1), 85–97.
Ernaliza, E., Fitria, H., & Fitiani, Y. (2020). Peranan Manajerial Kepala Sekolah dalam Mengatasi Konflik Guru. Journal of Education Research, 1(3), 245–250. https://doi.org/10.37985/jer.v1i3.28
Fauzi, I. (2023). Manajemen Konflik dan Cara Penyelesaian Konflik dalam Organisasi Sekolah. Jurnal Pelita Nusantara, 1(1), 108–115. https://doi.org/10.59996/jurnalpelitanusantara.v1i1.127
Guru, P., Konflik, M., & Siswa, I. (2024). As-Syar ’ i : Jurnal Bimbingan & Konseling Keluarga As-Syar ’ i : Jurnal Bimbingan & Konseling Keluarga. 6, 1026–1034. https://doi.org/10.47476/assyari.v6i1.6025
Inom Nasution. (2010). Manajemen Konflik Di Sekolah. Visipena Journal, 1(1), 45–55. https://doi.org/10.46244/visipena.v1i1.22
Jamali, Y. (2018). Manajemen Pengelolaan Konflik Di Sekolah. SUSTAINABLE: Jurnal Kajian Mutu Pendidikan, 1(1), 113–131. https://doi.org/10.32923/kjmp.v1i1.903
Mulyati, E., & Suherman, U. (2021). Indonesian Journal of Guidance and Counseling : Theory and Application Strategi Penanganan Konflik Di Sekolah Menengah Kejuruan ( SMK ). 10(2), 5–6.
Sudarmono, A. (2019). Transformasi Pendidikan Untuk Mengatasi Konflik Masyarakat Dalam Perspektif Multikultural. Transformasi : Jurnal Kepemimpinan & Pendidikan Islam, 2(2), 64–80. https://doi.org/10.47945/transformasi.v2i2.321
Surya Pratama, M. A., Setiawan, F., Andriana, E., & Maziya, T. (2023). Manajemen Dalam Penanganan Konflik Dalam Lembaga Pendidikan. Edukasiana: Journal of Islamic Education, 1(2), 73–80. https://doi.org/10.61159/edukasiana.v1i2.16