Menelaah Penerapam Total Quality Management pada Lembaga Perpustakaan
Article Sidebar
Page Numbers:
481-493
Digital Object Identifier:
10.58578/arzusin.v3i4.1265
Viewed: 446 times
Downloaded: 342 times
LYAS Publisher cordially invites qualified professionals to serve as Editors or Reviewers. Your expertise will make an important contribution to maintaining and strengthening the academic quality of our publications. Interested applicants are kindly requested to complete the application form at the following link: Editors & Reviewers
Please feel free to contact us if you need any further information about the submission process or if you have any additional questions.
Authors:
Kurnia Putri1, Retno Sayekti2, Muslih Faturrahman3 
Copyright :
Authors retain copyright and grant the journal right of first publication.
Main Article Content
Abstract
This study discusses the Strategy for the Implementation of Total Quality Management (TQM) in the Regional Public Library of South Labuhanbatu Regency. This study aims to determine the TQM planning process at the Regional Public Library of South Labuhanbatu Regency, to determine the process of organizing TQM at the Regional Public Library of South Labuhanbatu Regency, to determine the process of implementing TQM at the Regional Public Library of South Labuhanbatu Regency and to determine the process of TQM supervision at the Public Library. South Labuhanbatu Regency. This type of research is descriptive with a qualitative approach. The techniques used in data collection are interviews, observation, and documentation. While the data analysis technique went through three stages, namely, data reduction, presentation and drawing conclusions. The results of this study indicate that the strategy of implementing Total Quality Management (TQM) at the Regional Public Library of South Labuhanbatu Regency has been going well, both in terms of planning, organizing, implementing, monitoring, and evaluating, but libraries should be able to apply more TQM to improve quality in library services.
Downloads
Article Details
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.